AUDIO - SPECTACULAR MARKETING PODCAST - FIVE STAR HOSPITALITY WITH JONATHAN RAGGETT FROM RED CARNATION HOTELS

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This week we’ve got a masterclass in running a business and keeping both your guests & your team happy as we speak to the Managing Director of Red Carnation Hotels, Jonathan Raggett.

 

We cover: 

  • Attracting people to work in hospitality

  • Needing to understand all aspects of your business & practicing what you preach

  • Online reviews and social media

  • Customer service basics & going the extra mile

  • Keeping your teams happy & with you for longer

  • Being a great leader & keeping up with the latest thinking 


PodcastMark McCulloch